What we want is an approach which matches the capability of an organisation to complete the tasks and challenges ahead. This approach must appreciate complexity and diversity in situations and the tendency towards chaos. It must put organisational dynamics at the top of its agenda. It has to incorporate a collaborative approach to change management using recognised techniques to bridge the gap between change decisions and progress in the real world.
The sensible approach combines social science techniques with the stricter disciplines of programme management to unlock organisational capability and to achieve swift, purposeful change.